MarketPlace.vu App Support & Help

Find answers to common questions or reach out to our team directly. We typically respond within 24 hours.

Frequently Asked Questions

Quick answers to the most common questions about MarketPlace.vu

MarketPlace.vu is Vanuatu's digital product catalog. Browse products from local shops, compare prices, and request quotes — all from your phone or computer. It's completely free for shoppers and helps businesses reach more customers across Vanuatu.

Yes! MarketPlace.vu is completely free for shoppers. Browse catalogs, compare prices, and request quotes at no cost. For businesses, we offer a full-featured platform with product management, AI translation, banner advertising, and more — with flexible plans to suit your needs.

Open the app or visit app.marketplace.vu to start browsing. You can search for specific products, filter by category, or explore individual shop catalogs. No account is needed to look around.

Add products to your quote list by tapping the "+" button on any product. You can mix items from different shops. When you're ready, submit your list and shops will send you personalized quotes. There's no obligation to buy.

Contact us using the form below. We'll set up your shop profile and help you upload your product catalog. The process is quick and free.

Absolutely. We use industry-standard encryption and security practices. Your personal information is never shared with third parties. Quote requests are only shared with the specific shops you choose.

You can browse all products and shop catalogs without an account. To request quotes or save your favorite products, you'll need to create a free account. Signing up takes less than a minute.

Use the contact form below. We value your feedback and aim to respond within 24 hours. For urgent issues, include your phone number and we'll call you back.

Get in Touch

Still need help?

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Contact form

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Location

Port Vila, Vanuatu

Response Time

Within 24 hours